Category: Operational Excellence

It’s All About The Motivation

When I was coaching a manager recently, I’ve learnt that most of his time was spent firefighting and he always gets behind with his day.

Quality Failure in a business blog cover image

The Costs of Quality Failure

Wastes When our businesses produce defects and have quality failures, this clearly translates into WASTES, which obviously converts into unnecessary costs to the business. If

LEAN manufacturing blog image

What is LEAN Six Sigma?

Lean Six Sigma is a business technique that utilises teamwork, aiming to reduce waste within an organisation to help improve performance and achieve Operational Excellence.

problem solving methodology blog cover

Do Not Bypass Problem-Solving

Does your business or organisation have a structured and formal problem-solving methodology to ensure you “fix it forever”?   Customer Complaints In my previous discussions,

quality defects blog image, men investigate

Opening a Can of Quality Defects

Often we don’t realise that our business or organisation ‘spends’ a fair bit of money due to the poor quality of our goods or services.

Value Stream Mapping planning

Value Stream Map

What is a Value Stream Map? A Value Stream Map is a Lean Management method for simultaneously managing the current state and planning for the