
Why You Should Implement a Continuous Improvement Program
Most organisations strive to stay competitive, but maintaining an edge often comes down to one thing – a dedication to improvement. Businesses that embed this

Most organisations strive to stay competitive, but maintaining an edge often comes down to one thing – a dedication to improvement. Businesses that embed this

When I was coaching a manager recently, I’ve learnt that most of his time was spent firefighting and he always gets behind with his day.

Ever wondered why some teams breeze through projects while others get stuck in the weeds? The answer often comes down to how well teams understand,

Wastes When our businesses produce defects and have quality failures, this clearly translates into WASTES, which obviously converts into unnecessary costs to the business. If

Value Stream Map: How can it offer Operational Excellence? Attaining excellence in business operations is challenging as competitive markets and interests pose obstacles for

Lean Six Sigma is a business technique that utilises teamwork, aiming to reduce waste within an organisation to help improve performance and achieve Operational Excellence.

Does your business or organisation have a structured and formal problem-solving methodology to ensure you “fix it forever”? Customer Complaints In my previous discussions,

Often we don’t realise that our business or organisation ‘spends’ a fair bit of money due to the poor quality of our goods or services.

Many of the costs associated with the poor quality of a business’s goods or services go by unnoticed, without an organisation necessarily realising just how

What is a Value Stream Map? A Value Stream Map is a Lean Management method for simultaneously managing the current state and planning for the